Course Overview
Enrolment Duration – Students have up to 18 months to complete the course (Self-Paced). Earlier completion is dependent upon the individual student.
Study the essentials of managing a small business with this nationally recognised qualification! The BSB40320 Certificate IV in Entrepreneurship and New Business qualification is suited to individuals working within or expanding their own small business and aspire to be equipped with the knowledge and skills to manage one!
Unpack how to manage small business finances, market the business effectively, lead a team of individuals, and so much more!
This qualification is funded by the Queensland Government for eligible students. Check your eligibility HERE.
This funding source is open to any Queensland resident aged 15 years or over who is no longer at school and is an Australian or New Zealand citizen or Australian permanent resident (including humanitarian entrants), or a temporary resident with the necessary visa and work permits on the pathway to permanent residency. A co-contribution fee of $50 or $25 concession is payable for this qualification.
To be eligible for Higher Level Skills funding for this qualification, you must also be the owner, manager or employee of a small business in Queensland. Before your enrolment is confirmed you will need to provide a letter from your business, on company letterhead, stating that this is the case.
For more information on Higher Level Skills Funding, please visit our funding page HERE.
For fee for service students, First Choice College offers two payment options:
OPTION 1 – Upfront payment: $1,450 followed by a second payment of $1000 once the fifth unit has been completed. Total Price: $2,450
OPTION 2 – Payment plan: Payment of a $499 deposit with your enrolment application, followed by 52 cost-effective weekly instalments of $41.27. Total Price: $2,645.10
Check out the Course Fees tab for further details.
- Expected Outcomes
These roles can be self-fulfilling and rewarding as they give people the opportunity to apply their skills and knowledge in a small business environment. By participating in this program, you can expect to attain the following outcomes:
- Learn how to work in a small business, such as developing business plans, planning finances, and marketing the small business.
- Apply general organisational skills to the work role, such as communication and work, health and safety.
- Learn how to implement customer service strategies.
- Career Opportunities
Possible job roles relevant to this qualification include:
- Small Business Owner
- Small Business Manager
- Franchisee Installation Assistant
- Target Group Description
The target market for the delivery of the training product is identified as having 2 distinct groups, which we refer to as cohorts as follows:
Cohort 1: Some Level of Experience
- This offering is aimed at students who are the owner, manager or employee of a small business.
- Seeking employment within a small business, or formalising their existing knowledge and skills.
Cohort 2: Novice Learners
- This offering is aimed at students who wish to gain experience and may not have worked in a small business before, or
- Seeking employment within a small business.
- Pre-Enrolment Requirements
Student Liaison Officer Contact
During your enrolment application period, a Student Liaison Officer will contact you to run through the entry requirements specific to your course application and answer any questions that you may have about your enrolment.
Required Course Entry Skills
Existing skills needed to complete this qualification include:
- Computer skills such as typing and sending an email, and opening PDF documents,
- Basic skills to use your own printer and scanner,
- Basic skills to use Microsoft Office programs such as Word and PowerPoint such as creating and saving a new file, adding and editing text, tables, images and font,
- Basic internet skills to undertake online research.
Resources needed to complete the course
You will need to ensure you have access to the following resources:
- Stable internet connection with a minimum download speed of 3mbps,
- Go to speedtest.net to perform a speed test of your internet connection
- An email account – can be created through Yahoo, Hotmail and Gmail,
- Microsoft Office (2010 version or later) – must include Word, Excel and PowerPoint,
- Compatible operating systems – Windows 8 and higher, or MAC,
- Current version of a web browser – Google Chrome or Mozilla Firefox,
- Latest version of Adobe Reader,
- Video recording device that produces clear footage and audio,
- Desktop computer/laptop,
- Printer and scanner,
- Video conferencing software (Zoom).
- Note that to be eligible for Higher Level Skills funding for this qualification, you must also be the owner, manager or employee of a small business in Queensland. Before your enrolment is confirmed you will need to provide a letter from your business, on company letterhead, stating that this is the case.
Unique Student Identifier (USI)
A USI is a 10-character string unique to you which is needed to undertake nationally recognised training with First Choice College, such as applying into this program. All you need is a form of Australian identification, and 10 minutes of your time to create one. Click HERE to create a USI.
Language, Literacy and Numeracy (LLN) Indicator Tool
First Choice College is committed to supporting all students throughout their studies. To determine a student’s learning support needs and eligibility for enrolment, prior to confirmation of enrolment, you may be required to complete the Language, Literacy and Numeracy (LLN) Indicator Tool. an LLN report will be developed and utilised by your trainer and assessor to ensure your individual learning needs are supported throughout the duration of your studies. Any potential learning support strategies to address your LLN needs may be discussed with your trainer and assessor.
- Educational and Support Services
First Choice College will review your LLN Indicator results to determine if support services and reasonable adjustments are required. Reasonable adjustment options are available to accommodate anyone who may have a learning need, disability or impairment. Reasonable adjustments that are made to the training materials and assessments are recorded in the student’s file.
Prospective students who require other support services (not listed) can call the office to discuss the options available prior to enrolment.
Learner need Method of support offered by First Choice College Language barriers - Explain concepts in clear terms over the telephone
Visual impairment - Enlarge the font size of learning materials
Literacy issues - Allow students to be orally assessed
- Allow students to be assessed in person at the office of First Choice College by an assessor
Learning difficulties - Dedicated Learning Support Trainers
- Additional Learning Support Supplements individually tailored from LLN results
- Access to Foundation Skills Training
Trainer Support
Your trainer is available to support you during business hours and outside of normal business hours by appointment, either via email at rto@fcc.edu.au or by telephone on (07) 5689 5060 during office hours. There is no additional cost to speak with a trainer, as trainer support is included in your course fee. Our trainers are passionate industry experts who are available to guide you through your learning experience.
Administration Department
First Choice College has a dedicated Administration Department which provides administrative support to enrolled students. Contact may be made by email at rto@fcc.edu.au or by telephone (07) 5689 5060 during business hours.
- Amount of Training
The amount of training required to complete this course comprises three items:
- Self-paced study hours
- Assessment hours
- Independent research
Self-paced study hours
Theory before practice! Self-paced study refers to the time required to read and understand the course content before tackling the formative and summative assessments. Please note that some modules will require more self-paced study due to the nominal hours and volume of learning required.
Assessment hours
Assessment hours refers to the expected time you should allocate towards completing the assessment activities in each module, such as the formative and summative assessments. Every unit is different, and some modules will take longer to complete than others. The overall time taken to complete these assessments will also depend on other factors, such as time commitment and familiarity with the course content.
Independent research
To complete activities within your assessments, you will be required to undertake additional independent research. Independent research includes researching relevant websites to further your knowledge and application of completing the assessments.
Volume of Learning
The volume of learning for this qualification as a Learning and Assessment pathway is 1200 hours. To complete this qualification over 12 months we recommend allocating 11 hours a week.
*Estimated assessment hours are a guide only. This will vary for individual students whereby the hours may be more or less depending on the student’s comprehension.
Completing this course requires research, independent study and some practical tasks for particular units. First Choice College also provides candidates with access to simulated scenarios that gives the student the opportunity to meet the following critical criteria:
- Quality – The work is of the standard required for entry into the industry.
- Productivity – The work is performed within a timeframe appropriate for entry to the industry.
- Safety – The work is completed in a manner that meets industry safety standards.
Assessment activities are realistic and reasonable in terms of scale. An assessment conducted under simulated conditions reflect those typically found in the workplace.
- Structure
This course comprises 10 units of competency, of which 4 are core units, and 6 are elective units.
BSBESB401 Research and develop business plans BSBESB402 Establish legal and risk management requirements of new business ventures BSBESB403 Plan finances for new business ventures BSBESB404 Market new business ventures BSBESB406 Establish operational strategies and procedures for new business ventures BSBESB407 Manage finances for new business ventures BSBOPS401 Coordinate business resources BSBOPS404 Implement customer service strategies BSBWHS411 Implement and monitor WHS policies, procedures and programs BSBXCM401 Apply communication strategies in the workplace - Mode of Delivery
First Choice College utilises a combination of modes to deliver the training and assessment components of the course. This includes online training, trainer support, self-paced study, and distance-based assessing. Features of our delivery mode include:
- The online training refers to the learning activities which take place through the online Portal.
- Trainer support refers to email and telephone contact with the trainers which is available to all students as and when required.
- Students must complete and upload the assessments via the Student Portal or submit these for marking via email to rto@fcc.edu.au.
- Self-paced study is a mandatory requirement of completing the course.
- Student Access to Resources
Once your enrolment application has been approved (e.g., after meeting the entry requirements), You will receive access to the following learning and assessment resources:
- Contact details for your allocated trainer,
- Access to the first 2 units of competency via the Student Portal.
- Duration
Students have up to 18 months to complete the course from the day of commencement. Your course will commence once your enrolment application has been finalised and enrolment fees have been paid. Notification of your course commencing is sent via email with your twenty-four-month course period being defined in the official Enrolment Letter. Access to your course materials will be available through your student log-in on the day your course commences.
- Information Regarding Assessments
Each module in this course contains a range of assessments including written questions and project based practical assessments.
Assessment Marking System
Every assessment has been developed against the competency standards in each unit. Competency standards include elements, performance criteria, required skills and knowledge, critical aspects for assessment, performance evidence, knowledge evidence, foundation skills and assessment conditions. You will be assessed against all of these standards. If your assessment responses satisfactorily meet all standards you will receive a satisfactory result. If they do not, then your assessors will provide assessment feedback to you and give you the opportunity to resubmit your assessment addressing just the areas where you have not met the standards.
For more information about how results are determined, please refer to the Student Handbook.
Assessment Resubmissions
Assessments will need to be attempted in full before being submitted for marking. You have up to three (3) attempts to demonstrate competency in each unit. If you are deemed Not Yet Satisfactory (NYS) on the third attempt, you are able to apply for re-assessment, however a $50.00 re-assessment fee applies. You will then have a further three attempts to demonstrate competency. If you are still unable to demonstrate competency after three further attempts, your enrolment will be reviewed by the Operations Manager before any further enrolment is permitted. Please refer to the fee schedule located in the Student Handbook.
- Recognition Processes
Recognition of Prior Learning (RPL)
First Choice College offers you the opportunity to be assessed through recognition of prior learning. Please refer to the RPL Application Kit for this course. You have up to three (3) opportunities to submit your RPL application for review. If there are gaps in your RPL evidence, then you will be required to complete the remaining gaps through formal assessments which will be organised by your RPL assessor. This may result in being enrolled in specific units to complete some training and assessment for whole units and/or parts of units.
Credit Transfer (CT)
First Choice College recognises statements of attainment and qualifications issued by other registered training organisations (RTOs). There is no charge to transfer these into your enrolled program, just ensure you can send these through as evidence.
- Course Fees
This qualification is funded by the Queensland Government for eligible students. Check your eligibility HERE.
This funding source is open to any Queensland resident aged 15 years or over who is no longer at school and is an Australian or New Zealand citizen or Australian permanent resident (including humanitarian entrants), or a temporary resident with the necessary visa and work permits on the pathway to permanent residency. A co-contribution fee of $50 or $25 concession is payable for this qualification.
To be eligible for Higher Level Skills funding for this qualification, you must also be the owner, manager or employee of a small business in Queensland. Before your enrolment is confirmed you will need to provide a letter from your business, on company letterhead, stating that this is the case.
For more information on Higher Level Skills Funding, please visit our funding page HERE.
For fee for service students, First Choice College offers two payment options:
OPTION 1 – Upfront payment: $1,450 followed by a second payment of $1000 once the fifth unit has been completed. Total Price: $2,450
Please note: Amex credit card transactions will incur a 3.8% transaction fee.
OPTION 2 – Payment plan: Payment of a $499 deposit with your enrolment application, followed by 52 cost-effective weekly instalments of $41.27. Total Price: $2,645.10
- Your student journey begins by completing the enrolment application and payment of a $499 deposit. The balance of your total investment will be 52 weekly instalments of $41.27. This easy to manage payment plan is a great option to further your education.
- Your total investment in your future is $2,645.10. Don’t forget, a favourable portion of your investment, you may be able to claim on your tax return.
- Signing an EziDebit Direct Debit Request form to authorise weekly direct payments from either your credit card or your bank account. First Choice College will email you a link to a pre-filled EziDebit Direct Debit Request form outlining the terms of the payment arrangement, after the initial investment fee is received. Follow the prompts and instructions provided to complete the form.
- Instalment payments will commence from your preferred plan starting date as nominated on your electronic EziDebit Direct Debit Request form. The weekly instalments of $41.27 will be directly debited each week until all fees are paid in full (52 weekly payments).
- Your enrolment will commence upon receipt of your first debit into our account, which may take up to 3 business days to process.
Please note:
By opting to pay your course fees via a payment plan, you also agree to the EziDebit terms and conditions. EziDebit will charge the following fees to the student:
- Amex credit card transaction fee – 3.8% each time
- SMS Payment Reminder – $0.28 each time (applies if you select the field: ‘I authorise EziDebit to remind me of upcoming debits via SMS’)
- By selecting the payment plan option, you agree to making payment to the full financial commitment, regardless of whether you are a current or withdrawn student.
- Ezibebit can only process payments from Australian Bank Accounts and Australian Credit Cards.
Failed payment fees apply and are imposed by EziDebit. Refer to the EziDebit terms and conditions. It is the student’s responsibility to ensure there are sufficient funds in their nominated bank account or credit card, prior to the payment being made. Access to training materials, support services and the online learning system will discontinue if instalment payments are not received by First Choice College in accordance with the debit arrangement.
- Miscellaneous
National Accreditation
First Choice College’s national accreditation profile was adapted from the National Register. training.gov.au is the official National Register on VET in Australia and is the authoritative source of information on Registered Training Organisations. You can check out our registration HERE
National Regulator
As a Registered Training Organisation (RTO), First Choice College is required to comply with the Standards for RTOs (2015) which is regulated by the Australian Skills Quality Authority (ASQA). You can find more information about the governing body HERE
Consumer rights
Once a prospective student has enrolled and paid for a course offered by First Choice College, each individual is entitled to exercise their right as a consumer in accordance with the Australian Consumer Law and the Australian Competition and Consumer Commission (ACCC).
For more information about our Refund Policy, you can refer to the Student Handbook.