Course Overview
Course Duration: Up to 12 months (Self-Paced)
This qualification prepares individuals for a team leadership and supervisory role in a wide range of organisational and industry contexts. BSB51918 Diploma of Leadership and Management serves as a valuable qualification for individuals looking to further their decision making, problem-solving, relationship building and team management skills.
You will specifically learn about organising and monitoring team output, risk management, operational planning, communication and much more! The knowledge and skills obtained from this qualification will improve personal and professional development and enhance your ability to coordinate daily workplace operations through to complex team projects.
Double Diploma options are available for this qualification. Should you wish to know more, please click HERE.
First Choice College offers two payment options:
OPTION 1 – Upfront payment: Receive a substantial discount by making a full payment upfront. Total course price is $2,290. Apply now and take $900 OFF the total course price. Now only $1,390!
OPTION 2 – Payment plan: Payment of a $150 deposit with your enrolment application, followed by 25 cost-effective fortnightly instalments of $85.60. Total course price is $2,290.
Check out the Course Fees tab for further details.
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Who Should Do This Course?
Possible job roles relevant to this qualification include:
- Team Leader
- Supervisor
- Office Manager
- Operations Manager
- Sales Team Leader
- Facilities Supervisor
- Administration Manager
Applicants new to the industry might consist of individuals:
- Looking for a career change
- Who need this qualification for employment purposes
- Seeking a formal qualification
- With some management or supervisory experience seeking a formal qualification
- Taking on a management or supervisory role within their organisation and seeking a formal qualification
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Delivery Mode
Prospective students have the option of selecting the online or distance learning option. You can choose either option when completing your Enrolment Application.
Online learning: You will receive log in details to access the online learning materials.
Distance-based learning: You receive the printed version of the course via post*
*Printed materials will incur additional fees. Please refer to the Student Handbook for further information.
Whether you choose online or distance-based learning, there is no classroom training or attendance required!
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Entry Requirements
Unique Student Identifier (USI)
A USI is a 10-character string unique to you which is needed anytime you undertake nationally recognised training, such as applying into this program. Click here to create a USI: https://www.usi.gov.au/students/create-your-usi.
Language, Literacy and Numeracy (LLN) Indicator Tool
The LLN Indicator Tool may be required once you have applied for the course. The LLN Indicator Tool is used for us to determine whether you require any additional support with your course and how to enhance your student experience.
Student Liaison Officer Contact
One of our Student Liaison Officer’s will contact you soon after you have made your enrolment application. We want to discuss the course with you further, including information about the entry requirements, course structure, assessments, etc.
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Structure
This qualification comprises 12 units of competency, including 4 core units, and 8 elective units. First Choice College offers the following units for this qualification:
Topic Unit Code Unit title Administration BSBADM502 Manage meetings Customer service BSBCUS501 Manage quality customer service Innovation BSBINN502 Build and sustain an innovative work environment Leadership BSBLDR511 Develop and use emotional intelligence Leadership BSBLDR502 Lead and manage effective workplace relationships Management BSBMGT502 Manage people performance Management BSBMGT516 Facilitate continuous improvement Management BSBMGT517 Manage operational plan Risk management BSBRSK501 Manage risk Work health and safety BSBWHS501 Ensure a safe workplace Professional development BSBWOR501 Manage personal work priorities and professional development Leadership BSBWOR502 Lead and manage team effectiveness -
Duration
The course duration is 12 months to complete this qualification from the day your course commences, giving you time to fulfil all necessary training requirements (see below). We understand that life can sometimes get in the way of your studies, so to help keep you on track, we will provide you with a comprehensive Training Plan.
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Amount of Training
The amount of training required to complete this course comprises three items:
- Self-paced study hours
- Assessment hours
- Independent research
Self-paced study hours
Theory before practice! Self-paced study refers to the time required to read and understand the course content before tackling the formative and summative assessments. We recommend allocating at least 23 hours per week to self-paced study throughout your course enrolment period. Please note that some modules will require more self-paced study due to the nominal hours and volume of learning required.
Assessment hours
Assessment hours refers to the expected time you should allocate towards completing the assessment activities in each module, such as the formative and summative assessments. Every unit is different, and some modules will take longer to complete than others. The overall time taken to complete these assessments will also depend on other factors, such as time commitment and familiarity with the course content.
Independent research
To complete activities within your assessments, you will be required to undertake additional independent research. Independent research includes researching relevant websites to further your knowledge and application of completing the assessments.
Volume of Learning
The volume of learning for the BSB51918 Diploma of Leadership and Management as a Learning and Assessment pathway is 1200 hours. To complete this qualification part time over 12 months you will need to allocate 23 hours a week.
Completing this course requires research, independent study and some practical tasks for particular units. First Choice College also provides candidates with access to simulated scenarios that gives the student the opportunity to meet the following critical criteria:
- Quality – The work is of the standard required for entry into the industry.
- Productivity – The work is performed within a time frame appropriate for entry to the industry.
- Safety – The work is completed in a manner that meets industry safety standards.
Assessment activities are realistic and reasonable in terms of scale. An assessment conducted under simulated conditions reflect those typically found in the workplace.
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Course Requirements
Learner requirements
To complete this course, we suggest that each potential student has basic computer skills such as sending an email, using a printer and scanner, using Microsoft Office programs, and internet skills to undertake online research.
Technology requirements
You will need to ensure you have access to the following technological resources:
- Stable internet connection with a minimum download speed of 3mbps. Go to www.speedtest.net to perform a speed test on your internet connection
- An email account – Can be created through Yahoo, Hotmail and Gmail
- Microsoft Office (2010 version or later) – must include Word, Excel and PowerPoint
- Compatible operating systems – Windows 8 and higher, or MAC
- A current version of a web browser such as Google Chrome or Mozilla Firefox
- The latest version of Adobe Reader
- Video recording device that produces clear footage and audio
- Desktop computer or laptop
- Printer and scanner
- Video conferencing software (Zoom)
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Learning Resources
Online learning option
All enrolled students have access to the following learning resources;
- Assessment information
- Learning support material
- All assessment tools
- All supporting resource materials such as templates
Distance learning option
All enrolled students have access to the following learning resources;
- Participant guide (contains the assessment tools and content about each unit of competency)
- All supporting resource materials such as templates
If you wish to receive access to both online and distance materials, the printed fee is $35.00 per unit of competency (see the Fee Schedule in the Student Handbook for further information).
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Pathways to University
First Choice College has an articulation agreement in place with Southern Cross University.
What does this mean?
A successful completion of a Certificate IV or higher qualification at First Choice College qualifies you for entry into many Bachelor’s degrees. An articulation agreement is a formal agreement whereby students completing a program of study with a partner institution receive advanced standing (credit) on beginning of their study at university. It aims to enhance progression into and between Australian Qualifications Framework (AQF) qualifi-cations, through consistent and equitable recognition of formal and informal prior learning. Articulation is usu-ally the progression of a student from one course to a course at a higher level, with some partial credit given. It is often documented through an Articulation Agreement between two institutions. This is useful for students who do not yet meet the entry criteria for the course they would like to study or have a stepping stone approach to education.
Articulation Agreements are designed to ensure consistency in agreements with both higher and vocational education providers, whether public or private. First Choice College (RTO 31707) is the approved Registered Training Organisation who has a formal articulation agreement with Southern Cross University.
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Educational and Support Services
First Choice College offers a range of educational and support services available to students who require additional assistance with their course. Examples of these services are listed below.
Learner need Method of support offered by First Choice College Language barriers - Explain concepts in clear terms over the telephone
Visual impairment - Enlarge the font size of learning materials
Literacy issues - Allow students to be orally assessed by Zoom
First Choice College has a dedicated Administration Department which provides administrative support to enrolled students. Contact may be made by email at rto@fcc.edu.au or by phone (07) 5689 5060 during business hours.
During your enrolment period, your trainer is available to support you, either via email at rto@fcc.edu.au or by telephone on (07) 5689 5060 during business hours. There is no additional cost to speak with a trainer, as trainer support is included in your course fee. Our trainers are passionate industry experts who are available to guide you through your learning experience.
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Course Fees
First Choice College offers two payment options:
OPTION 1 – Upfront payment: Receive a substantial discount by making a full payment upfront.
Total course price is $2,290. Apply now and take $900 OFF the total course price. Now only $1,390!OPTION 2 – Payment plan: First Choice College offers a cost-effective payment plan on all Diploma courses! Conditions of the payment plan include:
- Your student journey begins by completing the enrolment application and payment of a $150 deposit. The balance of your total investment will be 25 fortnightly instalments of $85.60. This easy to manage payment plan is a great option to further your education.
- Your total investment in your future is $2,290. Don’t forget, a favourable portion of your investment, you may be able to claim on your tax return.
- Signing an EziDebit Direct Debit Request form to authorise fortnightly direct payments from either your credit card or your bank account. First Choice College will email you a link to a pre-filled EziDebit Direct Debit Request form outlining the terms of the payment arrangement, after the initial investment fee is received. Follow the prompts and instructions provided to complete the form.
- Instalment payments will commence from your preferred plan starting date as nominated on your electronic EziDebit Direct Debit Request form. The fortnightly instalments of $85.60 will be directly debited each fortnight until all fees are paid in full (25 fortnightly payments).
- Your enrolment will commence upon receipt of your first debit into our account, which may take up to 3 business days to process.
Please note:
By opting to pay your course fees via a payment plan, you also agree to the EziDebit terms and conditions. EziDebit will charge the following fees to the student:
- SMS Payment Reminder – $0.28 each time (applies if you select the field: ‘I authorise EziDebit to remind me of upcoming debits via SMS’)
- Ezibebit can only process payments from Australian Bank Accounts and Australian Credit Cards.
Failed payment fees apply and are imposed by EziDebit. Refer to the EziDebit terms and conditions. It is the student’s responsibility to ensure there are sufficient funds in their nominated bank account or credit card, prior to the payment being made. Access to training materials, support services and the online learning system will discontinue if instalment payments are not received by First Choice College in accordance with the debit arrangement.
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Course Inclusions
What’s Included?
Your total educational investment is inclusive of the following items:
- Learning and assessment resources
- Trainer and assessor support by phone and email
- Up to 12 months to complete the course (Extension options available)
- Additional support services (where applicable)
- Certificate and Record of Results issuance (does not include replacement certificates)
- RPL applications and credit transfers applications
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Miscellaneous
Consumer rights
Once a prospective student has enrolled and paid for a course offered by First Choice College, each individual is entitled to exercise their right as a consumer in accordance with the Australian Consumer Law and the Australian Competition and Consumer Commission (ACCC).
For more information about our Refund Policy, you can refer to the Student Handbook.